THE PROTECTION OF YOUR PRIVACY IS IMPORTANT TO US
It is important for us to handle your personal data responsibly when you use our websites and communicate with us electronically. We take all necessary measures to protect the personal data you provide and to comply with applicable national and European data protection regulations.
The purpose of this data protection statement is to brief you on how RITTER SPORT processes your personal data. Please note that the responsible party for your personal data within the framework of a website (controller) is the company specified under “Information Required by Law” on the website.
Contact Data Protection Officer:
By mail: Datenschutz, Alfred Ritter GmbH & Co. KG, Alfred-Ritter-Straße 25, 71111 Waldenbuch
WHICH TYPE OF DATA IS COLLECTED AND HOW IS IT COLLECTED WHEN YOU VISIT THIS WEBSITE?
We only collect personal information that you choose to provide us with or which is necessary to provide you with our service. By default, when you visit our website, our web servers store information about the browser and the operating system you use, the website from which you visit us, the websites you visit via our site as well as the date of your visit. For a period of seven days, we also store the Internet Protocol address (IP-address) assigned to you by your Internet service provider for security reasons, e.g., to detect attacks on our websites. With the exception of the IP-address, personal data is only stored if you provide it to us on a voluntary basis. If you provide us with your email address, your name, your postal address, your telephone number and, if applicable, other data which enables you to receive information about our products, create your own variety suggestions, participate in competitions or surveys, purchase products or simply obtain up-to-date information on the products which interest you.
When you access our website and enter data in blank text fields and, for example, add comments, our systems store the Internet Protocol address (IP-address). We require this information for security reasons, to prevent misuse and for other security precautions.
RITTER SPORT has technical and organisational security measures in place to protect your data, which is managed by us, against manipulation, loss, destruction and against access by unauthorised persons. Our security measures are continuously improved and aligned with technological developments.
Only authorised staff have access to your personal data. These may also be authorised staff of our service providers, who process the data on behalf of RITTER SPORT or who have access to such data. For such cases, we have concluded a specific "order data processing agreement" with the service provider.
FOR WHICH PURPOSES DO WE USE YOUR PERSONAL DATA?
We use your personal data for the purposes of technical administration of the website, customer administration, to respond to your questions as part of our customer service work, for product surveys and enquiries. In terms of marketing, we only use your data to the extent necessary for your specific case. We use your personal data exclusively for the purposes for which you have made them available to us.
If you have consented to the processing of your personal data, this data will also be used for the purposes stated in the corresponding consent, e.g., product delivery. You may revoke your respective consent at any time going forward.
We strive to make your visit to our websites as user-friendly and custom-tailored as possible within the context of individual use. The information you automatically generate and transmit helps us to provide you with individual and precise information. On our RITTER SPORT website, this information comprises e.g. "technical data" (e.g. IP-address, operating system, browser), as well as the date and time of your visit to our website.
TRANSMISSION OF YOUR DATA TO THIRD PARTIES AND TO OTHER COUNTRIES
We will not share your personal information with any other company that wishes to use it for direct marketing purposes unless you have granted us permission to do so. Furthermore, we make your personal data available to the following other entities to a very limited extent:
Our service providers. We have legally committed these companies to implement the same security measures as we enforce ourselves with regard to personal data, to ensure data confidentiality and its processing exclusively according to our express instructions.
Other companies, if you have provided your consent or if these companies work on our behalf as our service providers and we have contractually committed them to the same extent as our external service providers.
Personal data shall only be disclosed towards government institutions and authorities within the framework of mandatory legal provisions.
Your personal data may be transferred to other countries if we contract a service provider based abroad. In this case, a specific "contract data processing agreement" is concluded with the service provider, which ensures the same level of data protection and data security that is mandatory in Germany. This is ensured, among other things, by committing the service provider to act exclusively on our instructions and to continuously deploy all technical measures to protect your personal data to the same extent we do here.
If personal data is processed in a country outside of the EU and the EEA, we ensure the appropriate level of data protection by concluding the standard contract specified for this purpose by the EU; or in the alternative, if an EU Commission adequacy directive is available for the respective country.
RIGHTS OF THE INVOLVED PARTIES
We have listed your rights related to your personal data below:
You are entitled to information, rectification, cancellation, restriction of processing, objection to processing and the right to data transferability.
You also have the right to revoke your consent to the processing of your personal data at any time in the future.
In order to assert these rights related to data protection law, please use the contact information provided at the beginning of this document.
You also have the option to file a grievance with the respective Data Protection Supervisory Authority.
Cookies are small text files that are stored on your device. The session cookie that we use for our RITTER SPORT website is deleted after the browser session has ended.
Personal data can be stored in cookies only if you have approved your consent, or if this is technically imperative, e.g., to enable a protected login.